Focus offerings
Our vision is to become the preferred RSP (resources services provider) for the mission critical business needs of domain industries. Our target domain includes the following Industries: Government, Utilities (Water, Power and Telco), Regulatory and Agency Institutions, Engineering and Construction, Mining and Environmental Resources, Financial Sector and Small and Medium Enterprises (SME).
As an independent resources provider we provide gap closure offerings across five business dimensions:
- Strategy: envisioning facilitation, strategic audits and review, strategic analysis, modeling and simulation, strategic design and decision tooling, implementation frame works and tracking, dynamic strategic planning
- Structure: enterprise structural/governance audits and analysis, management and organizational structure designs, permits and license work, institutional and constitutional review, strategic alliance facilitation, new business and business diversification set-up, compliance tracking, structural transformation and renewal
- Processes: Industry and business process engineering, process implementation audit, advance process control support, object based workflow mapping and redesign, document management and flow design, data, information and knowledge processing, front office (CRM) and back office (ERP) process design, performance tracking, object oriented transaction processing designs
- Systems: systems engineering of businesses, information infrastructure and utilities. Component based web systems design and implementation. Systems audit and due diligence, quality and performance assurance support. Audit on design and implementation of CRM, ERP, SCM, AM/FM, IM, GIS and other systems deployment
- Resources: optimization of resources deployment mix (capital, staff, assets, liabilities, revenue management, supply chain support, information, intellectual capital). Ring fencing and total cost of ownership assessments. Key staff recruitment and sourcing. Project management resourcing. Resources services provider for web based i-RMS systems (interactive resources managers) such as time and expenses charging and billing, resolution tracking, project management, customer care query tracking and transaction management