Michele McDonald is a professional engineer with 16 years work experience, 2 years as a project manager in the construction industry and 14 years’ consulting experience mainly to Government, Public and Private Utilities and Water and Waste Environments and Information Engineering. She has performed several assignments for both the public and private sector in South Africa, USA, France, Poland, Russia and Brazil. Career highlights include institutional support and program management of national water sector programs; water services strategic and institutional designs; project management of large infrastructure projects; solving complex process and systems problems; auditing and analysis of business and infrastructure; UML design of business processes and systems. She has worked on numerous projects in the following key areas:

• Project Planning & Program Management
• Business Process and Systems Modeling
• Business and Strategic Analysis and Design
• Institutional Support and Decisioning Processes
• Performance Monitoring and Control
• Information Systems Planning and Design
• Information Technology Analysis and Design
• Information Management Design and Support
• Technology and Engineering
• Decision Support Systems Analysis & Design

Michele A. McDonald started her career at Protokon (a construction business unit), which is an affiliate of Transnet (Public Transportation Corporation) in January 1992 as an Assistant Engineer. She furthered her career by entering the private sector in April 1993 when she joined consulting engineers, Wagner Nel (Pty) Ltd as Civil Engineer. In February 1995, she joined the Wagner Nel Management Consultants team and became responsible for infrastructure and institutional strategies. Towards the end of July 1996, Me. McDonald joined Booz.Allen & Hamilton (South Africa) Ltd and was appointed as Senior Consultant. She was promoted to Associate level in July 1997 and Senior Associate level in September 1998. During September 1998, Ms McDonald was transferred to Booz.Allen & Hamilton corporate campus in McLean, Virginia where she was a key resource in the development of a portfolio strategy for the International Client Service Team. Me. McDonald resigned from Booz.Allen & Hamilton in February 2000 to return to South Africa. In March 2000, Me. McDonald and two colleagues started Ceenex (Pty) Ltd, a firm of consulting business engineers focusing on technology-based transformation and business engineering. Me. McDonald is an Executive Director and shareholder of Ceenex (Pty) Ltd.

Some projects performed by Me. McDonald as part of Ceenex (Pty) Ltd includes:

1. Key Expert for the Lesotho Water Sector Information Management System
2. Management Support Service for the Transfer of Water Services Assets and the National Refurbishment Program
3. Provisioning of a Support Service to the Gauteng, North West and North Cape Regional Offices for the Transfer of Water Services Assets and National Refurbishment Program
4. Support to coordination of Provincial Water Services Authorities Water Services Development Planning Process: North West Province
5. Project Management Support for the Engineering Functional Centre of uThukela Water (Pty) Ltd
6. Design Support for the Engineering Functional Center of uThukela Water
7. Amajuba DM asset valuation and transfer
8. Madibeng Section 78 internal assessment
9. Support to the coordination of Provincial WSA’s Water Services Development Planning Process: KwaZulu Natal
10. Madibeng Transfer of Assets
11. Establishment of Water User Associations in the North West
12. Transaction Advisor for the Madibeng Utility Management Information System
13. Engineering, Planning, Analysis, Modeling and Simulation (PAMS)of the uThukela Water Strategic Plan SP2030
14. Development of the Amajuba Water Services Development Plan
15. Development and Review of the Newcastle Water Services Development Plan
16. Design and Development of a Customer Services Agreement System (CSAS) for De Beers
17. Business Analysis and Design of the Catchment Information Management Decision Support System (CIMDSS) for Rand Water
18. Design and Implementation of the IIBP2000 information infrastructure business plan of the Pretoria City Council involving a technology leapfrogging upgrade of all information infrastructures